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3rd Line Support Analyst

Job reference: 40881/0018095495887
Location: London, England
Salary: £170 - £180 per day
Job type: Permanent Full Time
Sector: IT and Telecommunications
Date posted: 12/01/2012
A 3rd Line Infrastructure Support Analyst is required for a contract role based in London for an initial 3 month duration.

The Support Analyst will help the ICT team to provide serves and support to a majority of users on Windows desktops but with some Mac OSX and Linux Desktop Users.

The ideal candidate will have:
MCSE/CCNA or similar professional qualification, or relevant specialist experience
ITIL Foundation or experience
Experience of installing and configuring Network equipment
Experience of mixed VMWare/Windows/Unix server environments
Experience of installation and configuration of Windows 2003/2008 and Linux/Unix physical and virtual servers
Experience supporting Active Directory 2003/2008 and Exchange 2003/2010
Understanding and ability to troubleshoot HTTP, SMTP, FTP, SMBCertes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
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