We have a great opportunity for a Graduate Customer Service Advisor to join our client based in Telford and Hereford. Our client, a specialist on-line retailer operating a range of speciality stores on behalf of leading brands, are looking for eager, well-organised and customer focused graduates to be at the forefront of their business.
Role: Graduate Customer Service Advisor
Locations: Hereford & Telford
As a Graduate Customer Service Advisor, you will be responsible for helping our client's impressive customer base through placing orders and handling any queries they may have. In addition, the successful candidate will also be involved with product set-up and marketing activities.
The successful candidate will be educated to degree level and will be able to demonstrate the enthusiasm to provide exceptional customer service. You will need to be well-organised, with great attention to detail and possess excellent communication skills. It is essential that candidates are confident over the telephone and are computer literate.
Candidates must have the ability to adapt and learn all of our clients products and be able to confidently demonstrate product knowledge both over the phone and via email to their client base.
Grad Central is a new service aimed at matching the best graduates with companies across the West Midlands and is acting as an Employment Agency in relation to this vacancy.
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