Tenant Liaison Officer

Freelance TLO/ RLO - Decent Homes

Haringey - Temp possibly to Perm

Salary Negotiable

A superb opportunity has arisen for a Tenant Liaison Officer working within the decent homes market. This national contractor provides affordable housing and property refurbishment services. They focus on the provision of new and refurbished housing in the private sector. The Tenant Liaison Officer: You must have previously worked within the Decent Social Housing sector of the industry, possessing a minimum of 2 years experience within a TLO / RLO role. Some of your duties will also include:
* Providing support and information to tenants during works programme.
* Liaise with site management, operatives, the client and the tenants.
* Daily visits to tenants homes to support to the Project Manager and Site Foreman.
* Maintenance and correlation of all records, files and incoming documents that relate to the Customer Service function.
* Participating in weekly site meetings and project team meetings.
* Ensuring that Health & Safety procedures carried out on site.
* Investigating and resolving any complaints or claims from tenants.
* Creating tenant profiles and undertaking home surveys before work commencement.
* Ideal candidates should be able to show a strong career history and possess good people management and interaction skills, as you will be liaising with both tenants and the management team.


If you have the relevant experience please send your CV to the address provided.

Dave.pemberton@thinkrecruitment.co.uk or 0121 321 3322